Attendance Officer

A well-established two-form entry primary school in Manchester is seeking a professional and personable Reception & Attendance Officer to join its dedicated support staff team. Serving a diverse and close-knit community, the school is known for its warm ethos, strong safeguarding culture and improving academic outcomes. The front office is central to the daily life of the school. From welcoming families each morning to managing attendance records and supporting senior leaders with data, this role requires someone who combines excellent interpersonal skills with strong administrative precision. The Role Working closely with the School Business Manager and Headteacher, you will oversee reception duties and lead on attendance administration. Your responsibilities will include: • Acting as the first point of contact for parents, visitors and external agencies • Managing daily attendance processes using the school’s MIS system • Monitoring absence patterns and supporting early intervention procedures • Maintaining accurate pupil records in line with safeguarding policies • Handling telephone, email and in-person enquiries professionally • Supporting admissions administration and pupil data updates The role requires calm professionalism and the ability to manage competing priorities throughout the school day. The School Located in a busy Manchester suburb, the school serves approximately 420 pupils and prides itself on strong pastoral care and community engagement. Attendance is a key school priority, with leadership working closely with families to maintain high standards. The office environment is structured and collaborative, with clear procedures and supportive leadership. The school places high importance on safeguarding, confidentiality and accurate record-keeping. Facilities include a modernised reception area, secure entry systems and updated administrative software to support efficient data management. Who We’re Looking For The successful candidate will: • Have previous experience in school administration or attendance management • Be confident using MIS systems such as SIMS, Arbor or similar • Demonstrate strong organisational and communication skills • Maintain professionalism and confidentiality at all times • Be welcoming, approachable and resilient Experience within a primary school setting would be advantageous. What’s On Offer • Competitive salary aligned to local authority scale • A supportive and community-focused primary school • Clear procedures and leadership guidance • Opportunities for professional development • A stable and welcoming Manchester school environment This is an excellent opportunity for an experienced administrator who enjoys balancing front-of-house responsibilities with detailed attendance management in a busy and rewarding school setting.