ICT Technician

Educated to GCSE level (or equivalent qualifications / experience) with a good standard of general education. Previous experience of working in a technical support role. Proficiency in the use of Microsoft Windows 10/11. Working knowledge of common user applications, including Microsoft Office. Experience of working with Microsoft 365. Knowledge of ICT hardware and software. A working knowledge of networking. An understanding of the diagnostic process. Organisational skills in relation to systems, users and equipment An eye for detail and aptitude for methodical record keeping. Ability to work independently and collaboratively with colleagues. Good communication skills, including the ability to patiently support and advise non-expert colleagues. Ability and willingness to learn new skills. Flexibility in relation to tasks carried out within broad remit. Ability to reliably maintain confidentiality. An interest in education. Commitment to the ongoing development of ICT provision in schools. To be able to lead and take responsibility for projects. Willingness to work within established frameworks. Ability to train, teach and demonstrate skills to colleagues. Highest levels of integrity and probity and a commitment to highest levels of effort, endeavour and focus on standards. Openness combined with commitment to good governance. A commitment to safeguarding and promoting the welfare of children and young people. Be able to travel regularly between Anglian Learning sites. Flexibility and a willingness to work outside normal working hours when required to meet the requirements of the Trust. Ability to prioritise and manage time effectively using initiative and problem-solving skills as required. Energy and enthusiasm for the role and delivering a service that strives for excellence. Commitment to personal and professional development. Be a team player with the ability to work as a team as well an independently. The ability to establish effective working relationships at all levels within an organisation and external to an organisation. Resilient and able to meet deadlines. Ability to prioritise multiple tasks and keep abreast of changing schedules and developments. Enthusiastic, highly motivated with an enquiring mind and passion for excellenc.