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Pastoral Support Worker

Direct from school

Recruiting organisation: Northwood School

London

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You will complete your application on the advertiser's website.

Job details

Location
London
Employer type
Direct from school
Posted by the original source
6 July 2026
Last checked by SchoolJobs.uk
11 August 2026
Applications close
4 September 2026

Job description

Job Purpose: Responsible for providing attendance, student and administrative support. This enables the school to achieve a high standard of effective services to the leadership group, teachers, support staff colleagues, pupils, parents and other members of the school community. To develop systems that will enable the school to raise the attendance levels of students. To support the Pastoral Team in delivering excellent pastoral provision guiding and supporting students in their personal, social and educational development to help them reach their full potential. DUTIES & RESPONSIBILITIES: Attendance: To use MIS (BromCom) in daily role and be one of the key contacts for all attendance issues in school Years 7-11. Including students who are educated off-site (alternative provision), reduced timetable and long-term illness To support and produce daily absence reports in the case of emergency/evacuation of school with wider attendance team To support and co-ordinate registers and student count during an emergency evacuation of the school To support day to day systems and processes relating to the school attendance targets Work alongside the attendance officer to ensure that the school registration systems are delivered and correctly administered, report on the quality of registers and pick up any errors or missing marks To be responsible for ensuring late students register on arrival in school and inputting their late attendance into the system Weekly monitoring and analysis whole school persistent absentees To provide relevant reports to the Attendance lead on a monthly basis and as additionally requested To liaise with the School’s Educational Welfare Officer, Assistant Headteacher and Heads of Year regularly to review statistical data relating to attendance patterns of groups within the school, identifying students for the attendance contract meetings, completing referrals, organising and managing the attendance contract meetings To ensure timely and appropriate written and phone communication to parents regarding attendance To use data to evaluate the effectiveness of interventions To be responsible for tracking the impact of attendance contract meetings and ensuring improvement of persistent absentees and work with pastoral team to design effective interventions To prepare, organise and oversee the register audit with the Participation Officer To provide names and feedback for students who have been added to the local authority’s truancy sweep To liaise with the Assistant Headteacher (Attendance/Inclusion) regarding term time leave/ holiday requests and circulate the information to the relevant staff To be responsible for monitoring the attendance of looked after children and students in receipt of alternative provision To contact parents regarding absence issues on a daily basis and tracking the students concerned To support in creating individualised support plans around persistent absentees To be the main point of contact and work actively with families to support student attendance and punctuality Responsible for sending out messages to parents via BromCom and/or truancy Call. To identify students and the families who require support and refer them to the safeguarding and pastoral team(s) as appropriate Pastoral Support: To be a point of contact in the Pastoral Office and student reception for student issues To support Heads of Year in their daily role to support vulnerable students and their families To support in identifying, referring and escorting students to external services where appropriate (e.g. sexual health, drugs & alcohol support, safer school’s officer) Carrying out daily lunch duties To liaise with the HoYs re next step support and to work with the Pastoral team with the organisation interventions such as onsite counselling, careers appointments etc. To support safeguarding team in their role To support select students in need in regular 1:1 meetings as a key point of contact in school Oversee the distribution of lockers to students General: To be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection To contribute to the overall ethos and aims of the school To participate in training and other learning activities and performance development as required To keep up to date with current technology and software systems and oversee the training of staff in attendance and registration issues To undertake any other duties which may reasonably be regarded as within the nature of the duties, responsibilities and grade of this post. Any changes of a permanent nature will be incorporated into the job description in specific terms, following consultation with the postholder The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Person Specification Criterion Essential/Desirable How Assessed Education and Qualifications 5 GCSEs A -C or equivalent Fast and accurate keyboarding skills Numerate and literate E Application form / Certificates Work Experience Experience of working in an office environment Experience of working in a school environment Experience of working with children in similar or related capacity D E Application form / Interview Knowledge, skills and ability Up to date knowledge of working practices relevant to the post. Able to deliver services and systems applicable for effective support in the job role. Up to date knowledge and skills in dealing with young people. Sound understanding of child protection. E E Application/Interview/test Effective written, verbal communication and ICT skills Practical experience of word processing, excel, e- mail and other office electronic applications Personally Effective - excellent organisational skills, ability to prioritise and delegate in relation to the job purpose E Application/Interview/test Presentation Personally Effective - excellent organizational skills, ability to prioritize E Interview/test Ability to work under pressure and meet deadlines. Perseverance and determination E Ability to work accurately and confidentially Ability to follow procedures Willingness to work independently and show initiative Ability to be flexible and work as a member of a team E Ability to ensure that the highest standards of quality and service are achieved in relation to the job role E Interview Ability to ensure that the highest standards of safeguarding, quality and service care are achieved in relation to the job purpose E Interview

About Northwood School

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Where this vacancy came from

Job reference
attendance-and-pastoral-support-worker-northwood-school
Original source
Teaching Vacancies (Department for Education)

Source: Teaching Vacancies, Department for Education. Open Government Licence v3.0. Contains public sector information licensed under the Open Government Licence v3.0. SchoolJobs.uk is not affiliated with, endorsed by or acting as an agent of the Department for Education, and applications are completed on the Teaching Vacancies service.

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You will complete your application on the advertiser's website.

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