EAG Advisor

Plumpton College is a leading provider of land and environmental education in the UK, situated in the heart of the South Downs National Park. We offer a wide range of vocational and academic courses for students of all ages studying from level 1 to Masters degree and across nineteen subject areas including agriculture, animal management, veterinary sciences, horticulture, equine studies, wine, and environmental studies. Our approach is underpinned by our core values — Professional, Ambitious, Passionate, Supportive, Progressive, and Enterprising — which guide everything we do. We are proud to foster a culture that expects high standards, encourages innovation, and prioritises the learner experience.

About the role

Plumpton College is seeking an Enquiries, Advice, and Guidance Adviser who is passionate about delivering excellent customer service. You’ll play a vital role in guiding prospective students and providing them with accurate, friendly, and timely information about our college offerings. You will Answer enquiries across multiple platforms – in person, by phone, and online. Provide detailed information on admissions, fees, and available courses. Support our admissions team, ensuring applicants experience a smooth journey through our processes. Collaborate with internal teams and attend college events as our ambassador.

You will bring:

Experience in high-volume customer service. Strong organisational skills with the ability to meet deadlines in a fast-paced environment. IT proficiency, including Microsoft Office and database management. Flexible work approach, including occasional evenings and weekends.