Operations Assistant

Overview Are you looking for an exciting opportunity to build a career in school operations within a growing and ambitious Multi Academy Trust? The Keys Academy Trust is looking for an organised, proactive and customer-focused Operations Assistant to support the day-to-day operational functions of one of our schools. This varied role is ideal for someone who enjoys solving problems, working with people and ensuring that systems run smoothly behind the scenes so that pupils and staff can thrive. Working closely with the Operations Manager, you will support a wide range of operational responsibilities including administration, finance, compliance, health and safety, admissions, premises and customer service. Every day is different, making this an ideal opportunity for someone who enjoys variety and wants to make a real difference to the success of a school. Role overview As an Operations Assistant, you will play a vital role in ensuring the school operates efficiently, safely and compliantly. You will work alongside colleagues across the school and Trust to provide high-quality operational support, helping to create an environment where teaching and learning can flourish. This is a varied and rewarding role where you will develop expertise across multiple areas of school business management while working as part of a supportive and collaborative team. You will also benefit from ongoing professional development and opportunities to grow your career within The Keys Academy Trust. Key responsibilities Supporting the Operations Manager with the smooth day-to-day running of school operations. Maintaining key administrative, admissions, attendance and operational systems. Supporting the onboarding of new staff and maintaining training and compliance records. Assisting with health and safety processes, including risk assessments, fire safety administration and compliance monitoring. Coordinating operational administration including educational visits, transport and contractor management. Supporting budget monitoring, procurement processes and supplier liaison. Assisting with financial administration, including monitoring orders and supporting debt recovery processes. Maintaining GDPR, statutory and operational records to ensure legal compliance. Supporting premises management, planned maintenance programmes and capital projects. Providing excellent customer service to parents, visitors, contractors and external agencies. Working collaboratively with colleagues across the Trust to continually improve operational systems and processes. Providing general office and administrative support to ensure the school runs efficiently. About you You're organised, approachable and enjoy making things happen. You take pride in keeping systems running efficiently, solving problems and delivering excellent customer service. You have strong organisational skills, excellent attention to detail and can confidently manage a varied workload in a busy environment. You enjoy working with others and building positive relationships, but you're equally comfortable taking ownership of your own responsibilities and using your initiative when required. You remain calm under pressure, communicate professionally and understand the importance of confidentiality and accuracy. Most importantly, you're committed to supporting schools so that children receive the very best education possible. You share our values, embrace continuous improvement and are excited by the opportunity to develop your career within a successful and growing Multi Academy Trust. Requirements Ability to work in a fast-paced environment and manage competing priorities effectively (Essential) Excellent organisational skills with strong attention to detail (Essential) Excellent written and verbal communication skills (Essential) Strong customer service and interpersonal skills (Essential) Ability to use Microsoft Office and a range of digital systems confidently (Essential) Ability to work independently whilst contributing positively to a team (Essential) Ability to maintain confidentiality and handle sensitive information professionally (Essential) GCSEs (or equivalent) in English and Maths (Essential) Previous experience in an administrative, operational or customer service environment (Desirable) Experience within a school or education setting (Desirable) Knowledge of finance, procurement, compliance or health and safety processes (Desirable) What's in it for you? Career development opportunities within a growing Multi Academy Trust. High-quality professional development and training. A supportive and collaborative team environment. The opportunity to develop expertise across all aspects of school operations. Membership of the Local Government Pension Scheme. The opportunity to make a genuine difference to the lives of children, families and colleagues every day. Next steps If this Operations Assistant opportunity sounds like the next step in your career, we'd love to hear from you. Click Apply below to submit your application. A member of our recruitment team will be in touch to discuss the next stages of the recruitment process. At The Keys Academy Trust, everything we do is underpinned by our Trust values and our commitment to the Seven Principles of Public Life (the Nolan Principles): selflessness, integrity, objectivity, accountability, openness, honesty and leadership. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. We are an Equal Opportunities employer and welcome applications without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected status.