Receptionist

We are currently recruiting for a Part Time Receptionist to join our established reception and administrative team at the school. This is an exciting opportunity to join GLT / Henley Bank High School and become an integral member of the team. At Henley Bank High School, our aspiration is for all our staff and students to leave our school with practical wisdom gained through the teaching of intellectual, moral, civic and performance virtues. We are a successful secondary school based in Brockworth, extremely close to junction 11a of the M5. The school has consistently been achieving excellent academic results over the past few years with the GCSE results of 2023 being in the top 1% of results in the country, as well as the highest results for any non-selective school in Gloucestershire. We opened our Sixth Form in September 2024 and are really excited to see what the next stage in the school’s journey will be. A crucial element of the school’s vision is ensuing that we are preparing our young people for the world of tomorrow. This role plays an essential part in achieving this. Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’. To get a feel of life at Greenshaw Learning Trust, please download our ‘Why you should work for GLT’ recruitment brochure on our job’s portal.

Main responsibilities:

Provide the school with a first point of contact for all visitors/callers, responding to enquiries where possible or referring to appropriate member of staff as required Managing parent/carer enquiries and visitors to the school Follow school security and safeguarding procedures regarding access and entry to the premises for all visitors issuing the relevant lanyards for access Manage and action messages received from parents Have the ability to interact with all students presenting themselves to reception in a calm and professional manner Issuing appointment cards for students Handle difficult situations and issues with sensitivity and calmness, ensuring you are always aware of the safeguarding of pupils, Data Protection issues and the need for strict confidentiality at all times. Reporting any concerns to the appropriate person To provide general administrative assistance including texting/emailing, letters, printing, scanning and issuing student reward postcards Manage any mail received and being sent out Ensure all appropriate information and communications are disseminated to appropriate staff Assisting with initial enquiries for In Year Admissions. Able to explain the application process to parents/carers Booking meeting rooms and appointments for external visitors Supporting the First Aid Lead with any students who present themselves unwell or require medical attention at the reception desk as and when required

You will need:

Educated to at least 5 GCSE Grade 5/C standard (or equivalent) in English and Mathematics Reception experience of working in a school or similar establishment A First Aid Certificate, or willingness to train as a First Aider Excellent interpersonal and teamwork skills to develop and maintain effective working relationships with a wide range of people - students, colleagues and parents Ability to maintain confidentiality and deal sensitively with related issues/individuals with tact, diplomacy and discretion Outstanding organisational skills to ensure efficient and effective implementation of the role Ability to work quickly, methodically and accurately under pressure and act flexibly to support others and respond to unplanned situations Efficient, accurate and excellent attention to detail Excellent communication with people at all levels of the organisation Able to work flexibly, and to attend parent events as required Ability to demonstrate literacy and numeracy skills, including attention to detail Commitment to working within the School’s Safeguarding Policy and Procedures Excellent working ICT knowledge Be dependable, able to follow instructions and respond to management directions

What’s in it for you:

Professional development and career progression Generous pension scheme An Employee Assistance Programme Gym Discounts Free eye tests Cycle to work scheme Access to Blue Light Card Scheme Access to Teacher Art Pass Scheme (teachers only) Tusker Salary Sacrifice Being part of a great team and expanding organisation Please download the recruitment pack for further information. Closing date for receipt of applications is Sunday 1st November 2026 at 11.59pm. We reserve the right to appoint before the closing date. We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment. The successful applicant will be subject to an Enhanced DBS and barred list check.