Systems Engineer

IT & Systems Engineer Blessed William Howard Catholic High School, Stafford, ST17 9AB

Contract: Permanent

Working pattern: Term Time + 5 weeks Grade: Band 2 Salary: £26427 (FTE) Closing date: Wednesday 4 November 2026 Interview date: Monday 9 November 2026

About the Role

Are you passionate about technology and looking for an opportunity where your skills can make a real difference? Blessed William Howard Catholic High School is looking for a proactive, approachable and technically confident IT & Systems Engineer to join our team. You will help ensure that our IT systems and digital services operate effectively across the school, providing friendly and responsive first-line support to students, staff and parents. From resolving day-to-day technical issues and managing helpdesk requests to maintaining hardware, software and digital platforms, this is a varied role at the heart of school life. Working alongside the Systems Administrator and Senior Leadership Team, you will help provide reliable technology that supports high-quality teaching and learning throughout the school. What You’ll Be Doing

Your responsibilities will include:

Providing responsive, customer-focused first-line IT support. Managing and prioritising helpdesk tickets to minimise disruption to learning. Installing, maintaining and troubleshooting devices, hardware, software and digital platforms. Managing user accounts, permissions and passwords across systems including Active Directory, Google Workspace and Microsoft 365. Identifying and investigating recurring technical issues. Monitoring IT systems and services proactively. Maintaining accurate systems documentation and assisting with asset management and audits. Supporting audio-visual equipment for assemblies, presentations, parents’ evenings, Mass and external events. Helping colleagues develop their IT knowledge where recurring support needs are identified. Supporting the security, privacy, reliability and confidentiality of school systems and data. Supporting safeguarding arrangements through appropriate monitoring of web-filter alerts and device filtering. About You We are looking for someone who combines strong technical skills with excellent communication and customer service.

You will ideally have:

Experience of working in a customer-facing technical helpdesk role. Excellent verbal and written communication skills. The ability to remain calm and patient under pressure. The ability to work independently and as part of a team. Experience of maintaining Microsoft 365. Experience of troubleshooting a range of operating systems, IT systems and hardware. A basic knowledge of network infrastructure. An awareness of IT security principles and data protection. GCSE or equivalent qualifications in English and Mathematics. Education to at least A-Level or equivalent. Experience within an educational environment, knowledge of Google Workspace, experience of print-management solutions such as PaperCut, and a relevant IT qualification would also be desirable. Why Blessed William Howard? Blessed William Howard is an 11-18 Catholic school and part of the St Gabriel the Archangel Catholic Multi-Academy Trust . The school has a strong Catholic ethos that puts love at the heart of its community , providing an environment where all can flourish.

We offer:

A Christian community with a caring, secure and disciplined environment. A wide range of extra-curricular activities. High academic standards. A commitment to success for all. Ongoing CPD for staff. Situated just outside Stafford town centre, the school is accessible by train, bus and the M6 and benefits from strong community links and attractive grounds. Our Catholic Ethos The successful candidate will be expected to play a full part in the life of the school community, support its distinctive mission and ethos, and contribute to an environment in which students and staff can flourish.

Safeguarding

Blessed William Howard Catholic High School is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. This position is subject to appropriate vetting procedures, including an enhanced Disclosure and Barring Service criminal record check. Key Dates Closing date: Wednesday 4 November 2026 2026 Interview date: Monday 9 November 2026