Pastoral Support Officer

Are you a dedicated and empathetic professional ready to drive student engagement and safety within a progressive academy environment? This could be an exceptional opportunity to shape and lead attendance monitoring and safeguarding initiatives in a supportive setting. • Renowned 11 to 18 state secondary academy based in Sunderland • Attendance & Pastoral Support Officer to lead student attendance tracking and safeguarding support • Full-time role (Term-Time Only) | September start Our client is seeking an ambitious and forward-thinking Attendance Officer to join an established school in Sunderland from September. This is a full-time position, ideal for a strong practitioner with proven pastoral impact and a clear vision for improving student engagement and tracking metrics. The successful candidate will lead the day-to-day monitoring of register data and student absence patterns across the school. You will oversee daily parent communications, collaborate with heads of year, tutors, and education welfare officers to design targeted intervention plans, and ensure meticulous compliance on the school’s Management Information System (MIS) for statutory panels. The attendance and inclusion department benefits from a heavily resourced pastoral hub, modern database tracking systems, and a highly collaborative team of student welfare specialists. Senior leadership is highly supportive and values pastoral expertise, innovation, and professional growth. School Information This progressive school in Sunderland is known for its welcoming community, robust pastoral care, and commitment to student wellbeing. Dedicated support departments allow for personalized family liaison and strong community relationships. Staff benefit from outstanding facilities and a culture that promotes professional development and work–life balance. Experience and Qualifications • Previous experience in school attendance, pastoral support, or an administrative role involving direct family liaison • Complete confidence utilizing school management databases (such as SIMS or Arbor) to run queries and analyze data • Outstanding communication skills, with a professional, empathetic, and resilient approach to challenging conversations • Strong knowledge of local authority attendance protocols and school safeguarding guidelines Application To be considered for this Attendance & Pastoral Support Officer position starting in September, please forward your CV as soon as possible.