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Everyone · Support and reporting

Contacting SchoolJobs.uk support

When to use support, and what happens after you send a request.

Support is for asking SchoolJobs.uk staff for help with your account, your workspace or something that is not working. Send a request and we record it with a reference you can use to follow it up.

We do not promise a response time. We will never ask you for your password, and we never ask for payment details by message.

Pick the category that matches your problem when you send a request, because some categories are routed differently: data-rights requests are handled as privacy matters, and account-security concerns are handled as security cases. Your request keeps a reference you can quote, and the reply appears both in your support history and, where you have an account, in your notifications.

Last reviewed 2026-08-07.

What to do next

Did this not answer your question?

Send a support request and include the page you were on and what you expected to happen. We record every request with a reference, and we do not promise a response time.

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