Student Services Manager

Student Services Manager LBR 8 Point 26-28 Are you an organised, empathetic, and proactive professional looking to lead a vital support service within a dynamic secondary school? Come and join us at Oaks Park High School! We are seeking an exceptional Student Services Manager to provide strategic leadership and operational management of our Student Services Hub, driving an inclusive culture where our students thrive.

What we are looking for:

• Level 3 qualification in a relevant discipline and GCSE Grade C/4 or above in English and Maths (Essential).

• Substantial experience leading operational workflows or managing staff in an educational setting.

• Proven track record of managing student welfare support, safeguarding, and exclusion administration workflows.

• Proficiency with school MIS software and digital tools (Bromcom, Synergy, Applicaa, Inventry, Impero).

• Excellent communication skills with the ability to relate effectively to students, families, staff, and external agencies.

• Ability to work under pressure, manage multi-faceted tasks, and maintain strict confidentiality.

• Commitment to embedding inclusive practice and supporting vulnerable and SEND cohorts.

Why work for Oaks Park High School:

• Oversubscribed 11-18 mixed comprehensive school with excellent modern facilities to support learning.

• Strong vision of success and achievement supported by an excellent continuing professional development programme for all staff.

• Medical and well-being support for all staff (at no cost to the member of staff).

• An ambitious and supportive multicultural community that keeps our child-centred philosophy at the heart of everything that we do.

• Highly regarded for outstanding pupil behaviour and purposeful learning environment.

• Committed to the very highest standards of student care and achievement and seek outstanding staff who wish to be part of our success.

Location:

The school is centrally located in the London Borough of Redbridge, which is a very high achieving borough. There are excellent transport links to central and outer London, with Newbury Park station (zone 4 on the Central Line) only a four minute walk away. Oaks Park High School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an Enhanced Disclosure and Barring Service Check from the Disclosure and Barring Service (DBS). Oaks Park High School is committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check and satisfactory references are required for the successful candidate. Early applications are encouraged, the deadline for application is Friday 20th November at 9am.