Recruitment agencies · Agency workflow
Submissions, interviews, offers and placements
How a submission moves and what a client sees.
A submission takes a snapshot of what you sent a client, so later edits to a candidate record never rewrite history. Interviews, offers and placements hang off that submission.
Client feedback is recorded against the submission. Private client notes are never shown to a candidate and never appear in a notification.
Statuses move forward through the workflow rather than being edited freely, so the history of a submission stays trustworthy for both you and your client. If a client rejects a candidate, the reason is kept against that submission for your team only. Nothing in this workflow is visible to the candidate or to another agency.
Last reviewed 2026-08-07.